Terms and Conditions

Introduction

These Terms and Conditions govern your use of vantage pro website and real estate advisory services. By accessing or using our services, you agree to be bound by these terms. Please read them carefully before engaging with our platform.

These terms constitute a legally binding agreement between you and vantage pro. If you do not agree with any part of these terms, you should not use our services or access our website.

1. Definitions

"Service" refers to real estate advisory services, property market insights, rental operations support, and investment analysis provided by vantage pro
"User" means any person accessing our website or engaging with our services
"Content" includes all text, images, data, analysis reports, market insights, and materials available through our platform
"We/Us/Our" refers to vantage pro and its authorized representatives
"Advisory Services" encompasses property consultation, market analysis, investment guidance, and rental management support
"Client" means any individual or entity that engages our professional services through formal agreement

2. Use of Services

Our real estate advisory services are provided subject to the following conditions:

Services are provided for professional real estate advisory purposes within Singapore jurisdiction
Users must be at least 21 years old or the age of majority in their jurisdiction
You agree to provide accurate and complete information when requesting services or submitting inquiries
Account registration or formal engagement may be required for certain specialized advisory services
Users are responsible for maintaining the confidentiality of any access credentials provided
You must comply with all applicable Singapore laws and regulations regarding property transactions
Our advisory services are for informational purposes and do not constitute legal or financial advice
Property market insights and analysis are based on available data and professional judgment at the time of provision

3. Prohibited Uses

Users are expressly prohibited from:

Violating any applicable laws, regulations, or ordinances in Singapore or your jurisdiction
Infringing on intellectual property rights of vantage pro or third parties
Transmitting harmful code, viruses, or malicious software through our platform
Attempting unauthorized access to our systems, networks, or data repositories
Engaging in fraudulent activities or misrepresenting your identity or intentions
Harassing, threatening, or causing distress to other users or our staff
Reproducing, distributing, or selling our proprietary market analysis without authorization
Using our services to conduct illegal property transactions or money laundering activities
Collecting or harvesting personal information of other users without consent
Interfering with the proper functioning of our website or services
Submitting false or misleading information in service inquiries or applications

4. Intellectual Rights

All content, materials, and intellectual property on our platform remain the exclusive property of vantage pro. This includes but is not limited to:

Proprietary market analysis methodologies and frameworks
Real estate data compilations and investment models
Website design, graphics, logos, and branding elements
Written content, reports, guides, and educational materials
Software, tools, and technological infrastructure

Users are granted a limited, non-exclusive, non-transferable license for personal use only. You may not reproduce, distribute, modify, create derivative works from, publicly display, or commercially exploit our content without express written permission from vantage pro.

Any content you submit through our platform grants us a license to use such content solely for the purpose of providing our services. You retain ownership of your submitted content while granting us necessary permissions for service delivery.

5. Service Terms and Engagement

5.1 Advisory Services

Advisory services are provided based on information available at the time of consultation
Property market conditions may change, and past performance does not guarantee future results
We do not guarantee specific outcomes or investment returns from our advisory services
Clients are responsible for conducting their own due diligence before property transactions
Service engagement terms, scope, and fees will be outlined in separate service agreements

5.2 Payment and Invoicing

Service fees and payment terms will be specified in individual service agreements
Payment must be made according to agreed terms before service commencement or as specified
All fees are quoted in Singapore Dollars unless otherwise stated
Late payments may incur additional charges as specified in service agreements
We reserve the right to suspend services for non-payment

5.3 Cancellation and Refund Policy

Cancellation terms will be outlined in individual service agreements
Refund eligibility depends on the nature of services and stage of engagement
Services already rendered are non-refundable
Cancellation notice must be provided in writing according to agreement terms
Deposits paid may be non-refundable as specified in service agreements

6. Disclaimers and Limitations of Liability

Services Provided "As Is": Our advisory services and website content are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. We do not warrant that services will be uninterrupted, error-free, or completely secure.

No Guarantee of Results: While we strive to provide accurate market insights and professional advisory services, we cannot guarantee specific outcomes, investment returns, or property transaction success. Real estate markets involve inherent risks and uncertainties.

Limitation of Liability: To the fullest extent permitted by Singapore law, vantage pro shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from your use of our services. Our total liability shall not exceed the amount of fees paid by you for services in the twelve months preceding the claim.

Third-Party Content: We may reference or link to third-party resources, websites, or services. We are not responsible for the accuracy, reliability, or content of such third-party materials. Your interactions with third parties are solely between you and such parties.

Professional Advice: Our services do not constitute legal, tax, or financial planning advice. Users should consult appropriate licensed professionals for such matters before making property investment decisions.

7. Confidentiality

Both parties agree to maintain confidentiality of sensitive information shared during service engagement:

Client financial information and investment details remain confidential
Proprietary analysis methods and data sources are protected
Personal information is handled according to our Privacy Policy
Exceptions include legally required disclosures or with express written consent
Confidentiality obligations survive termination of service agreements

8. Dispute Resolution

In the event of any dispute, controversy, or claim arising from these terms or our services:

Initial Resolution: Parties agree to first attempt informal resolution through good faith negotiations
Mediation: If informal resolution fails, disputes will proceed to mediation through a mutually agreed mediator in Singapore
Arbitration: Unresolved disputes after mediation shall be settled by arbitration under the Singapore International Arbitration Centre rules
Jurisdiction: These terms are governed by the laws of Singapore
Venue: Any legal proceedings shall be conducted in Singapore courts
Language: All proceedings shall be conducted in English

9. Termination

9.1 Termination by Either Party

Either party may terminate service agreements with appropriate written notice as specified in agreements
Notice periods and conditions will be outlined in individual service agreements
Outstanding fees must be settled upon termination

9.2 Immediate Termination

We reserve the right to immediately terminate services for material breach of these terms
Violations of prohibited uses may result in immediate service suspension
Non-payment or fraudulent activities warrant immediate termination
Termination does not waive accrued rights or remedies

9.3 Effects of Termination

Access to proprietary materials and analysis will be revoked
Confidentiality obligations continue after termination
Payment obligations for services rendered remain enforceable
Certain provisions survive termination including liability limitations and dispute resolution

10. Changes to Terms

vantage pro reserves the right to modify these Terms and Conditions at any time:

We will provide notice of material changes through our website or via email
Updated terms become effective upon posting or as specified in the notice
Continued use of services after changes constitutes acceptance of modified terms
If you disagree with changes, you should discontinue service use
Version control and dating ensure transparency of modifications

11. General Provisions

11.1 Entire Agreement

These Terms and Conditions, together with our Privacy Policy and any signed service agreements, constitute the entire agreement between you and vantage pro regarding use of our services.

11.2 Severability

If any provision of these terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary while the remainder of terms remain in full force and effect.

11.3 No Waiver

Failure to enforce any right or provision of these terms does not constitute a waiver of such right or provision. Waivers must be in writing to be effective.

11.4 Assignment

You may not assign or transfer your rights or obligations under these terms without our prior written consent. We may assign our rights and obligations without restriction.

11.5 Force Majeure

Neither party shall be liable for failure to perform obligations due to circumstances beyond reasonable control, including natural disasters, government actions, or other force majeure events.

12. Contact Information

For questions, concerns, or legal matters regarding these Terms and Conditions, please contact us:

vantage pro

Real Estate Advisory Services

Singapore

Email: [email protected]